Purchase conditions
1. GENERAL CONDITIONS FOR ONLINE PURCHASES
These general conditions (hereinafter, “Terms and Conditions”) govern the purchase, through the website www.pessebres.com, also accessible from the following addresses: www.pessebres.es, www.figurespessebre.com, www.figurespessebre.es, www.figurasbelen.com, www.figurasbelen.es, by customers of LA PARADA D’EN CARLES (hereinafter, the User) of products offered by CARLES DRESAIRE I GAUDÍ (hereinafter, Carles), as well as other services it may provide. These General Conditions are complemented by the general terms of use of Carles’s website, which can be found under “Legal Notice.”
Using this website and/or purchasing any of its products implies the User’s express, complete, and unreserved acceptance of all these general terms and conditions, the general terms of use of Carles’s website (“Legal Notice”), as well as any specific conditions applicable to product purchases.
These general contracting conditions comply with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (“LSSICE”), amended by Law 13/2012, of March 30, Royal Decree 1906/1999 on telephone or electronic contracts, Law 7/1996 on Retail Trade, and other applicable provisions.
The website is owned by CARLES DRESAIRE I GAUDÍ. -NIF: 38813072-C, located at Rda O’Donnell 93, 4th, 2a – 08303 Mataró (Barcelona)- clients@pessebres.com, contact phone number 931 430 895.
2. NATURE OF THE ONLINE STORE
Our online store’s products are intended for final consumers, as defined by the Royal Legislative Decree 1/2007 approving the consolidated text of the General Law for the Defense of Consumers and Users, and for personal use by the customer or people on whose behalf the User must be legally authorized to act.
Therefore, resale of products purchased through our store is strictly prohibited.
The User declares to be of legal age and to have sufficient legal capacity to be bound by these general terms when contracting with Carles and accepts that accessing and using the purchase service is solely their responsibility.
Carles reserves the right to update, modify, or delete information on its website, including its configuration, features, or general conditions, at any time with prior notice to users.
3. PURCHASING PROCESS
3.1. Registering for the Purchase Service
If the User is accessing the service for the first time and wishes to make a purchase, they must fill out the registration form and accept these general conditions. After completing the mandatory fields, the User can access all services without needing additional forms. Access codes (Username and password) are personal and non-transferable, and the User is responsible for their security. The User is solely responsible for the loss, theft, or unauthorized use of their password or ID code and any resulting consequences.
Users can access and modify their data via the “My Account” option, where they can also activate/deactivate the option to receive information.
3.2. Range of Products and Prices
Carles offers a wide selection of nativity figures and accessories that customers can order and have delivered to their homes.
3.2.1. Prices
Carles reserves the right to change website prices without prior notice, which will not affect already confirmed orders. Product prices and features are displayed on the screen and include VAT, except for errors or omissions.
3.2.2. Decorations
Due to the artisanal nature of some items, photos are for guidance, as the artist may change decorations without notice. Handmade figures may vary slightly from the photographs.
3.2.3. Measurements
Child figures, animals, etc., are measured by the figure that fits best. Plants, houses, etc., are measured by their maximum height. Miniature measurements are actual, and handcrafted caves vary slightly; size indicates which figures will fit.
3.3. In-Store Pickup of Orders
The User can pick up their order in-store. During order processing, the User will be informed of the date and time when the order will be ready. Generally, it will be available the day after the order is received.
Upon delivery, the User must sign the delivery slip to confirm the order was received and accepted. For pickup, the User needs only to show their order number and phone number to confirm the order.
Carles assumes no responsibility for delays in delivery if not directly attributable to Carles or due to force majeure.
3.4. Satisfaction Guarantee
Carles guarantees the highest quality for all products sold. Quality control is performed at every stage to ensure the highest standards.
3.5. Payment Methods
Payment must be made upon order acceptance on the website using one of the following credit or debit cards: Visa, MasterCard.
Carles guarantees the security of all transactions by using the latest security protocols and services.
4. DOCUMENTARY CONFIRMATION OF CONTRACT
Upon completing your order and accepting these general terms and conditions, a printable order confirmation will appear for your records. Carles will also email a purchase receipt.
5. OTHER SERVICES
Suggestions or feedback can be sent through the “Contact” section.
6. LIABILITY AND FORCE MAJEURE
“Force Majeure” includes, but is not limited to: (i) unforeseeable or inevitable events, (ii) failures in electricity or telephone supply, (iii) issues in receiving, accessing services, (iv) fires, (v) floods or earthquakes, (vi) strikes, labor conflicts, or social unrest, (vii) fuel or energy shortages, (viii) accidents, (ix) wars, (x) trade embargoes, (xi) blockades, (xii) disturbances, (xiii) any governmental provision.
7. APPLICABLE LAW
These Terms and Conditions are governed by Spanish law.
Acceptance of these General Conditions by the customer is a prerequisite for accessing and using the services. The User declares, under their responsibility, to have read and accepted the terms.
For suggestions or proposals, contact Carles’s Customer Service at clients@pessebres.com or call 931 430 895.